.. if they did they’d have more bloody staff on the phones!
As you know – I love my phone – and I use Nokia Maps a lot. Obviously with Nokia Maps youhave to buy a licence to use the Voice Navigation. Which is fine. You can do this by SMS, Credit Card etc. I use the SMS option, as I don’t want to faff with my credit card, I just want it to work. For some reason, I seem to have been sent far too multiple premium rate SMS’s – which has elevated my bill, not massively, but enough.
A look around Nokia.co.uk yeilded nothing. So I spotted a number for ‘Nokia Care’ – sounds all warm and fuzzy doesn’t it? Not really? I get through quickly, to a simple menu, no option to speak to a human being, just.. well some vague options. I pick one of them, straight away, a human answers.. Fantastic! I explain my problem, and his response is a rather curt ‘You’ll have to speak to someone technical’. I start to say ‘Okay, that’s fine…’ and the phone cuts to some hold music, seemed very rude to me!
Then I wait…
and do some more waiting..
After 30 mins of waiting, i’m cross, I hang up. There is no indication as to queue times, or a ‘call me back’ system. NOTHING.
Nokia Care my ARSE!
Get more stuff like this
Subscribe to our mailing list and get interesting stuff and updates to your email inbox.
Thank you for subscribing.
Something went wrong.
