Richer

I’ve been a fan of Richer Sounds for a very long time, the company has been around since 1978 and still owned by it’s founder Julian Richer. They have 52 stores around the country, and in my opinion are probably the best place to go for your Audio and Visual requirements. Why? Well let me tell you..




The staff are all very cheerful, friendly, and knowledgable and most importantly to me, they don’t badger you endlessly by upselling, as readers will know I HATE upselling. I try to go out with a very carefully planned idea of exactly what I need, I never really buy stuff on a whim, I research, read, price check etc. If I want some cable, I will ask for it, if I want an extended guarentee, again I will ask for it, I don’t like being bothered at the till. The staff I’ve come across at Richer seem to respect this, they ask if you need any cables, they ask if you want their guarantee (more often or not I take them as they are very good – more 

on that in a minute!) If you say no to any of those questions, they don’t suck air through their teeth and shake their head, and then go on to tell you how if you don’t buy their expensive HDMI cable your Blu-Ray experience will be terrible and everyone will hate you. They just politely nod and carry on with the transaction. No messing, no rudeness, it’s bliss for me 🙂

The prices are VERY competitive, in an age where most stuff is cheaper online it’s nice too see a lot of their bargains can be had in store, you don’t have to wait around for a courier and find your shiny new toys have been kicked around the depot, you can ring up the store, reserve your item, and go and pick it up. They’ll even put it in your car! It’s good old fashioned service, and it’s fantastic to see! Also they’ll demo the equipment to you in store before you buy, it’s obviously usually best to call them up and let them know what you’re looking at. but personally if I’m spending my hard earned cash it’s nice to see or hear that you’re not buying a lemon. I remember in the early days of DVD players I went to Comet to ask to see one in action, the guy on the shop floor almost recoiled in horror as if I’d asked to have a go on his wife. The staff at Richer seem to bend over backwards to help – it’s fantastic.

The ‘extended guarantees’ they sell are amazing, they aren’t hideously priced, and include such services as free servicing and maintinence, free loan of replacement equipment while yours is being repaired, like for like replacement if your machine is broken, and free collection on larger items. You’re completely covered and at the fraction of the cost of a lot of other retailers. 

I’ve never had any trouble with Richer Sounds in the years I’ve been buying from them, and I always leave their shops happier (albeit usually poorer) than when I went in. If you really want to see good customer service in action, then you really can’t go wrong with Richer Sounds. They even have a helpful Twitter account too @richersounds 🙂

I know where

 I’ll be spending my birthday money on the 3rd April 😉

UPDATE – Wow – just when you think they can’t get any better, I recieved a £20 voucher in the post this morning from their Twitter team! Isn’t thank fantastic? Thanks guys! 🙂

Img_20110402_093015

 

Get more stuff like this

Subscribe to our mailing list and get interesting stuff and updates to your email inbox.

Thank you for subscribing.

Something went wrong.



Tags

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Enchanted Forest Tree Top Quest at Alton Towers Resort – Returning in 2019
You Specsy Thing!
The Outside Tap and the Thumb Crack
EXCLUSIVE – First Look – House of Horror Escape Rooms, Brentwood
Creamy Cheese and Pea Pasta with Vivera Veggie Bacon Pieces
Aubergine Pasta
Really Easy Vegetarian Quorn Chilli
Super simple Mushroom and Rosemary Ragu with Gnocchi
4 Reasons Why Bluestone Resort is better than Center Parcs

We’re massive fans of Bluestone National Park Resort in this household....

The best family days out in the Cotswolds

The Cotswolds is always a favourite destination among families as it’s...

Family Events to Visit in Kent & Sussex

We know what it’s like – there’s never enough to do...

New Forest activities the family will love

The New Forest is an area of immense natural beauty covering...

Review – The Braintree Express Christmas Experience at Freeport Braintree
Review – Love Possibly
Review – Roav VIVA by Anker – Alexa for your CAR!
Review – Horror at Hinchingbrooke House
4 Reasons Why Bluestone Resort is better than Center Parcs

We’re massive fans of Bluestone National Park Resort in this household....

The best family days out in the Cotswolds

The Cotswolds is always a favourite destination among families as it’s...

Family Events to Visit in Kent & Sussex

We know what it’s like – there’s never enough to do...

New Forest activities the family will love

The New Forest is an area of immense natural beauty covering...

Get more stuff like this
in your inbox

Subscribe to my mailing list and get interesting stuff and updates to your email inbox.

Thank you for subscribing.

Something went wrong.