Ahhh Day 13. You unlucky bastard. It had to be didn’t it?

Well yesterday was a big cluster fuck of fail from Sky, the install seemed to be going okay until the installer some how managed to blow a brick clean out of the side of the house. The brick was still intact, and apparently it’s an extremely rare thing to happen, but still the house was missing a brick. Great. The installer was very good about it and rang his line manager who said he’d come out and have a look wth someone who could re-mortar it in place. The timeframe of how long it would take was very wishy washy, so when the installer left I called my contact at Sky. He said he would get in touch with the ‘Field Escalation Team’ and I should have a call back from someone later on (that didn’t happen).




He then went on to tell me that ‘today must be the day for bad news’, it was indeed, BT Openreach were unable and unwilling to move the activation date of the 21st June of my Broadband and Phone Line, and basically that was it, I have to sit tight and be quiet, apparently 3 weeks of no service is throughly acceptable. It is amazing that when there is a line fault you can usually get an engineer out on the same day to look at it. But connecting a new line takes 3 weeks?! Are they extracting the copper for the wires in that time?!

My contact has told me I can send him my mobile bill and he will cover the costs of the calls during my period of downtime, I’m going to send him the bill for mine and the wife’s dongle’s too!

‘We like to leave our customers offline for 3 weeks, and blow a hole in their wall.. that’s our ‘Better Effect’ ‘

Get more stuff like this

Subscribe to our mailing list and get interesting stuff and updates to your email inbox.

Thank you for subscribing.

Something went wrong.



Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Enchanted Forest Tree Top Quest at Alton Towers Resort – Returning in 2019
You Specsy Thing!
The Outside Tap and the Thumb Crack
EXCLUSIVE – First Look – House of Horror Escape Rooms, Brentwood
Aubergine Pasta
Really Easy Vegetarian Quorn Chilli
Super simple Mushroom and Rosemary Ragu with Gnocchi
Quorn Fish Finger Lasagne
New Forest activities the family will love

The New Forest is an area of immense natural beauty covering...

2 Nights at Alton Towers in the Enchanted Village with Birthday Surprises!

WHAT. A. VLOG. In this extended Vlog we document a 3...

Four Nights in New York – A Travel Guide

Back in February, Vicki and I headed to New York for...

4 Nights in New York : A Beginners Guide – Part 1

Anyone that knows me knows that I can’t stay away from...

Review – The Braintree Express Christmas Experience at Freeport Braintree
Review – Love Possibly
Review – Roav VIVA by Anker – Alexa for your CAR!
Review – Horror at Hinchingbrooke House
New Forest activities the family will love

The New Forest is an area of immense natural beauty covering...

2 Nights at Alton Towers in the Enchanted Village with Birthday Surprises!

WHAT. A. VLOG. In this extended Vlog we document a 3...

Four Nights in New York – A Travel Guide

Back in February, Vicki and I headed to New York for...

4 Nights in New York : A Beginners Guide – Part 1

Anyone that knows me knows that I can’t stay away from...

Get more stuff like this
in your inbox

Subscribe to my mailing list and get interesting stuff and updates to your email inbox.

Thank you for subscribing.

Something went wrong.