As my promotional period of half price phone and broadband was ending, I decided to upgrade from 60Mb broadband to 100Mb broadband. I would have done it sooner but I’d have lost my ‘6 months half price’ discount. Looking online if I were to upgrade they wanted to charge me £50 for an engineer visit, I wasn’t willing to pay this, especially as I’ve had a recent install and already have the Super Hub. I decided to give them a call to try to barter them down!

The woman I spoke to first agreed almost instantly to waive the £50 fee. Awesome! The problem was she was having difficulty applying it all to my account, so I got put through to a CS rep in the UK to sort it all. Unfortunately the rep I’d spoken to originally hadn’t log out of my account properly so he wasn’t able to apply it. Arse. He reassured me he’d get it done within 30 mins and call me back to confirm. Within 30 minutes I had the call, the 100Mb speed had been processed and I should have it within 24 hours. When I got off the phone I did a speed test and this was the result..




That’ll do pig, that’ll do.

Oooh if you want Virgin.. get it via Quidco, there’s cash in it for you!!

Get more stuff like this

Subscribe to our mailing list and get interesting stuff and updates to your email inbox.

Thank you for subscribing.

Something went wrong.



Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Have you taken the Kwik Fit Tyre Challenge? I have!
What’s New at the UK Theme Parks in 2019 ? – Part 1
gohenry – The future of pocket money. Get £10 Free too!
Merlin Membership 2019 – A Merlin Pass paid by Monthly Instalments
Super simple Mushroom and Rosemary Ragu with Gnocchi
Recipe – Quorn Fish Finger Lasagne
Recipe – Mushroom and Chickpea ‘sorta’ Tikka Masala
Recipe – Easter Carrot Cake
Hidden Gems in North Wales

North Wales is a region which has a little bit of...

5 Things you MUST do in New York

We’re off to New York very soon, Duggee is off to...

4 Nights in Reykjavik – Iceland : A Beginners Guide – Part 2

In the first part of my 4 Nights in Reykjavik – Iceland...

4 Nights in Reykjavik – Iceland : A Beginners Guide – Part 1

We recently spent four nights in Reykjavik, Iceland for our Wedding Anniversary....

Review – The Braintree Express Christmas Experience at Freeport Braintree
Review – Love Possibly
Review – Roav VIVA by Anker – Alexa for your CAR!
Review – Horror at Hinchingbrooke House
Hidden Gems in North Wales

North Wales is a region which has a little bit of...

5 Things you MUST do in New York

We’re off to New York very soon, Duggee is off to...

4 Nights in Reykjavik – Iceland : A Beginners Guide – Part 2

In the first part of my 4 Nights in Reykjavik – Iceland...

4 Nights in Reykjavik – Iceland : A Beginners Guide – Part 1

We recently spent four nights in Reykjavik, Iceland for our Wedding Anniversary....

Get more stuff like this
in your inbox

Subscribe to my mailing list and get interesting stuff and updates to your email inbox.

Thank you for subscribing.

Something went wrong.