For those of you behind – read Day 1 and Day 2 – done that? Good!

It’s all starting to go wrong.

My phone was received by Unipart Logistics, Three UK’s ‘Repair’ Company at 7am this morning, 20 minutes later it was ‘in for repair’ – impressive. But then, two hours later, this obscure note from the engineer appeared in the repair tracker.




Repair cost by smart – Quote 30.63, WHEN LIQUID INGRESS TO USB SOCKET WAS FOUND AND THE CUSTOMER DID NOT COMPLAIN ABOUT CHARGING/POWER/SWITCHING OFF PROBLEM

You can see it here :
Three Phone Repair Status 2

What does that even mean?!

It seems to suggest there has been water ingress in the USB socket, which for a phone that is largely in my hand, in my pocket, on my desk, or on my bedside table seems that seem unlikely. It also suggests they are intending to charge me for this fictional water damage too. The phone is fucked, I’m guessing the main board is dead, if there were water damage that caused this (which there hasn’t been) the moisture indicator inside the battery compartment would show this too (it didn’t). As the main board is behind the battery, not the USB Socket.

That’s all the information I have at the moment, no official word from Unipart or Three as to whether I WILL be charged, I’m not a happy bunny though.

The comments in this BitterWallet thread suggest It common theme of Water Damage being used to not repair phones by Three and other retailers..

Get more stuff like this

Subscribe to our mailing list and get interesting stuff and updates to your email inbox.

Thank you for subscribing.

Something went wrong.



2 Comments

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Have you taken the Kwik Fit Tyre Challenge? I have!
What’s New at the UK Theme Parks in 2019 ? – Part 1
gohenry – The future of pocket money. Get £10 Free too!
Merlin Membership 2019 – A Merlin Pass paid by Monthly Instalments
Super simple Mushroom and Rosemary Ragu with Gnocchi
Recipe – Quorn Fish Finger Lasagne
Recipe – Mushroom and Chickpea ‘sorta’ Tikka Masala
Recipe – Easter Carrot Cake
Alton Towers – Feel the Power of the Towers

This time of year is a bit of a low point...

Hidden Gems in North Wales

North Wales is a region which has a little bit of...

5 Things you MUST do in New York

We’re off to New York very soon, Duggee is off to...

4 Nights in Reykjavik – Iceland : A Beginners Guide – Part 2

In the first part of my 4 Nights in Reykjavik – Iceland...

Review – The Braintree Express Christmas Experience at Freeport Braintree
Review – Love Possibly
Review – Roav VIVA by Anker – Alexa for your CAR!
Review – Horror at Hinchingbrooke House
Alton Towers – Feel the Power of the Towers

This time of year is a bit of a low point...

Hidden Gems in North Wales

North Wales is a region which has a little bit of...

5 Things you MUST do in New York

We’re off to New York very soon, Duggee is off to...

4 Nights in Reykjavik – Iceland : A Beginners Guide – Part 2

In the first part of my 4 Nights in Reykjavik – Iceland...

Get more stuff like this
in your inbox

Subscribe to my mailing list and get interesting stuff and updates to your email inbox.

Thank you for subscribing.

Something went wrong.