I suppose it had to happen at some point, I’ve spent thousands online over the past fifteen years or so, and I’ve never had any problems at all. Until now.
I looked at my Paypal account today and spotted the was an open ‘dispute’ – which was weird as I’ve not sold anything, or opened a dispute recently. I clicked on it to discover there was a dispute raised yesterday about a transaction on the 8th January for £61 for an engine for a Ford Fiesta, it was sold to someone in Northampton! Look..
What. The. Actual. Frack? I don’t own a Ford Fiesta, or know anyone in blummin’ Northallerton
I immediately called Natwest, who weren’t overly helpful, they told me as I was a Paypal user, I had to speak to Paypal, if the outcome of that wasn’t successful they gave me a ‘Visa Unauthorised Transaction Line’ to call. So I’ve filed a complaint with Paypal, and they’ve emailed the seller asking for more details which they’ve got 7 days to respond to, then they’ll hopefully refund it. The purchase WAS through eBay, although the item is no longer there, and it wasn’t via MY eBay account, although the payment was made via my Paypal account on the Paypal Mobile App!
The weird thing was around that time I had a few emails from Paypal saying there had been strange activity on my account and to change my password just in case (which I did!). I didn’t notice the transaction, and also I hadn’t been emailed about the transaction either.
All in all I’m a bit cheesed off I’m £61 down, and a bit puzzled how it’s all happened! Will keep you updated with any developments!
The follow up is here
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