The phone call that saved me £144 with Virgin Media

I’ve been with Virgin Media for 18 months+ now, which means I’m out of my contract with them. I’ve got one of the highest packages for TV (XL) and Broadband (120Mb), the Standard Phone Line plus a Tivo and a bedroom V HD Box. This comes in at around £72 a month. Which isn’t that bad value for money really.

I had a little look at what a comparable package from Sky, and it was coming in at £67.75 for 6 months, and then £74 ish after (and I’d get £100+ Cashback from Quidco too). But – Virgin Media are the only people doing anything NEAR 120Mb Broadband at the moment, and it’s pretty flipping awesome too! So really, I couldn’t see myself switching. Thing is, they don’t know that. I rang up to ‘leave’ Virgin – They do make it very tricky to do this, the leaving option on 150 is actually hidden in the home moving menu! So you call 150, Press 5 and then 3 to speak to someone. I was on the phone for about 30 seconds and instantly had £10 removed from my bill each month if I stay for another 12 months. She then told me the Caller Display would be free too (that’s £2 a month!).

So in a few minutes, I’ve saved myself £144 for the next 12 months, which will do just fine!




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4 Comments

  1. Kim Carberry 06/09/2013
  2. Emma 06/09/2013
  3. Emma @ Helvetia Handmade 08/09/2013
  4. Sue Cope 10/09/2013

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