Yodel and City Link – Failing at delivering parcels well – Updated

So – yesterday was Loz’s Birthday – we spent most of the day in London having a nice time, on  driving back from the train station and saw something a little shocking on the front doorstep…

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Two boxes from Marks and Spencer Flower Shop – utterly destroyed and in full view of the street. We picked them up and took them inside to look a little closer.




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Soo.. the one on the left in the picture above looks like it’s been moved around the warehouse and van with someone’s size 10 boot. The one on the right has been left under the edge of the tiny roof above my front door where the rain has fallen on to it, and sodden the box so much the flowers are falling out of the bottom.

On closer inspection, this is the fuck up of not one, but TWO couriers – City Link (left box) and Yodel (right box). I’ve had run ins with Yodel before – remember when one of their staff stole my Nexus 7? City Link, I’ve not had any memorable troubles with – until today. I looked at the order tracking for both parcels – it looked like the chimp from Yodel left the parcel half hanging out in the rain first –

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Yep – the parcel was ‘left safe’ outside the front of my house – in full view of passers by and in the rain at 11.27. Obviously then the City Link dipshit came along several hours later and agreed it was a good place to leave a parcel too.

CityLinkFail

 

Yep ‘left safe porch’ – over 4 hours later! It’s not a porch, it’s my fucking doorstep.

The mind blowingly stupid thing about this is, there ARE safe places to leave parcels if need be, the access to behind my house is there, and obvious, and there are several undercover places that could be used.

Thankfully the contents were largely okay – one of the bouquets was wrapped in tissue paper which had turned into sodden slimy mush after being out in the rain for over five hours. It’s not the point though, what kind of dumbass leaves parcels, clearly visable on a doorstep on a rainy day ?

Well, Yodel and City Link I guess!

I’m just thankful for the honesty of my neighbours for not picking up these boxes and wandering off with them!

Have you had any couriers leave stuff in an utterly ridiculous place?!

UPDATE – Well – both Yodel and City Link have apologised, and then promptly washed their hands of it by saying I need to talk to Marks and Spencer. Marks and Spencer have asked via Twitter for the Order No’s which I’ve provided and had no response. Although my Dad who sent one of the bunches of flowers has received a refund after complaining.

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One Response

  1. Emma Tustian 23/10/2013

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